Facebook spokesperson acknowledges mistake in automated system designed to protect users from "bad actors"
Facebook has responded to Kirk Cameron's allegations that it was deliberately trying to stop users from accessing the trailer and website for his upcoming film "Unstoppable."
Cameron's film was marked as "spam" on both the social networking site and YouTube, thus preventing anyone from posting a link to it or its trailer. After Cameron mobilized his followers to protest, the ban was lifted.
Facebook responded today, telling TheWrap in a statement that the ban was a mistake from its automated systems.
"To protect the hundreds of millions of people who connect and share on Facebook every day, we have automated systems that work in the background to maintain a trusted environment and protect our users from bad actors who often use links to spread spam and malware."
"These systems are so effective that most people who use Facebook will never encounter spam," the statement continued. "They're not perfect, though, and in rare instances they make mistakes. This link was blocked for a very short period of time after being misidentified as a potential spam or malware site. We learn from rare cases such as these to make our systems even better."
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