Verizon Wireless has just announced a plan that can't make its customers happy.
The nation’s largest wireless service provider will now charge its 100 million-plus customers a $2 “convenience fee” for all one-time bill payments made online or by telephone, starting Jan. 15.
“The fee will help allow us to continue to support these single bill payment options in these channels and is designed to address costs incurred by us for only those customers who choose to make single bill payments in alternate payment channels (online, mobile, telephone).”
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To avoid the charges, Verizon users can sign up for automatic debits from their checking accounts or credit cards, or they can pay their bills with electronic checks or a Verizon gift card. Otherwise, it's two bucks.
Assorted banks instituted similar plans this year, the most controversial of which was when Bank of America decided to charge customers $5 a month for using their debit card. It backed away as customer outrage escalated.
Your move, occupiers.
