Update:At about 12:45 p.m. on Wednesday afternoon, a Facebook spokesperson sent TheWrap the following statement:
“During one of our routine maintenance operations, we triggered an issue that is making it difficult for some people to upload or send photos and videos. We’re looking to get things back to normal as quickly as possible ad we apologize for any inconvenience.”
For the second time in a month, Instagram went down on Wednesday morning — forcing some users to consider where they’d post their festive Fourth of July pictures if the problem lingered.
In particular, users were unable to view Stories, the app’s popular pictures and video thread, and weren’t seeing new posts from the accounts they follow. Messaging on Instagram appeared to be unaffected by the outage, however.
Instagram’s issues started at about 5:00 a.m. PST and hadn’t subsided by 9:30 a.m. PST. DownDetector.com, a site dedicated to tracking major outages, had more than 14,000 reported issues with the app during that time. Most issues were reported from the U.S. and Europe.
A rep for the Facebook-owned company did not immediately respond to TheWrap’s request for comment on when the app is expected to be fully functional again.
Instagram did share an update on Twitter, though, saying it was “aware that some people are having trouble uploading or sending images and videos” and that it was “working to get things back to normal as quickly as possible.”
We’re aware that some people are having trouble uploading or sending images and videos on Instagram. We're sorry for the trouble and are working to get things back to normal as quickly as possible. #instagramdown
— Instagram (@instagram) July 3, 2019
If Instagram addicts are experiencing a bad case of deja vu, it’s for good reason; users were unable to see Stories and new posts for several hours on June 13. At the time, users were met with an error message when they went to upload a picture or video — something users did not see on Wednesday. After several hours, Instagram attributed its June outage to a “technical issue.”
Of course, when this sort of thing happens, users rush to Twitter to vent their frustration. Here’s a look at a few top “Instagram is down!” tweets:
not a soul:
instagram every 3 weeks:#instagramdown https://t.co/lgpbEMxZo4
— ttoki the teppei lvr (@jaettoki) July 3, 2019
Me: *Refreshes Instagram 462891 times*
*Turns WiFi on and off two times*
*Restarts phone*
*Checks Twitter to see #instagramdown trending* pic.twitter.com/UmNjFEB7Qy— ⌠Meg | 19⌡ (@Mxgan_Jxne) July 3, 2019
*nothing loads on instagram*
me: goes to twitter to see if #instagramdown is trending
also me: pic.twitter.com/Ijkvp6GzxC— s a r a h 😉 (@xsaruhh) July 3, 2019
https://twitter.com/1onusethis/status/1146450174539177984