A day after hackers purportedly disrupted two popular online gaming networks, one of the platforms remains offline. Microsoft’s Xbox Live was back up and running on Friday, but Sony’s PlayStation Network remains down.
A group by the name of Lizard Squad claimed credit for the Christmas Day service interruptions, but neither Sony nor Microsoft has placed the blame on hackers.
“Yesterday, some users were unable to sign in to Xbox Live. Our teams worked throughout the holiday to resolve the issue, and Xbox Live core services have now been restored,” a spokesperson for Microsoft told TheWrap.
“We are investigating this issue, please try again later. Thank you for your patience,” tweeted one of PlayStation’s official technical support accounts on Friday afternoon.
The outages have blocked users from streaming content via apps like Netflix and Hulu and are also preventing them from playing online games. It’s an especially inconvenient time for the outages, considering the frequency with which gaming consoles and new video games are given as holiday gifts, and would-be users have expressed disappointment over the outages.