As Ed Helms has stepped up to replace Steve Carell as Scranton-branch boss this season, we watchers of NBC's "The Office" have gotten familiar with his character's emerging leadership strengths.
Of course, as Andy Bernard struggle to please uber-Sabre boss Robert California (James Spader), we've also become even better acquanted with Andy's problematic low self-esteem.
Ever wonder where that comes from?
On Thursday's episode, we get to meet Andy's mom and dad (guest actors Stephen Collins and Dee Wallace), as well as his brother (song writer Josh Groban). "Bronard," anyone?
In any event, this short clip explains a lot.