UPDATE: The U.S. Netflix website appeared to be back up and running by 8:30 p.m. PT
Web customers for streaming service Netflix were greeted with technical difficulties on Saturday night when trying to login to the service — breaking the hearts of “Stranger Things” fans and tired parents worldwide.
While Apple TV customers in the U.S. saw no immediate disruptions, Netflix users slinging their web players to TV or simply using their laptops could not access accounts. Same for territories in Canada, Chile, Costa Rica, Switzerland and New Zealand, per Twitter.
Additional outages were soon reported in the United Kingdom, Buenos Aires, Argentina, Brazil, Switzerland, New Caledonia, Nicaragua, Panama City and Norway, per Down Detector
On the active login page, users were warned the service was “having technical difficulties and are actively working on a fix.” On Twitter, the Netflix help desk acknowledged, “we are aware that some customers are seeing errors when visiting Netflix’s website and we are working to solve this as quickly as possible.”
A Netflix spokesperson did not immediately return TheWrap’s request for comment.
Read a few heartbroken/frustrated tweets from around the world, via Twitter and Facebook:
— eu mathias (@mathiasgvs) July 31, 2016
Just as I start watching Scooby Doo, Netflix Crashes. I guess that it is a sign. pic.twitter.com/ARaoOS6kLM
— Shigeru News (@ShigeruNews) July 31, 2016
— Douglas Fisher (@DougCFisher) July 31, 2016
netflix is down pic.twitter.com/Y7TTkDytUZ
— ang garibaldi (@anggaribaldi) July 31, 2016
— bethany (@bmj_br) July 31, 2016
Netflix is down on a Saturday night pic.twitter.com/p8prEUf0us
— Sunni (@SunniAndTheCity) July 31, 2016
We are aware that some customers are seeing errors when visiting Netflix's website and we are working to solve this as quickly as possible.
— Netflix CS (@Netflixhelps) July 31, 2016
is @netflix down for anyone else?
— michelle visage (@michellevisage) July 31, 2016
Netflix is down and the first thing I did was check Twitter to make sure everyone else is freaking out also
— The Flying Dutchman (@Ansje_DeJonge) July 31, 2016
WHY ISN'T NETFLIX WORKING HOW AM I SUPPOSE TO FINISH THE CARRIE DIARIES.
— kalista (@KalistaElaine) July 31, 2016
Isabelle fica vendo série e n troca idéia cmg,vou ser obg a trocar a senha do netflix
— Carlin (@_carliin_) July 31, 2016
@RaissaVivi netflix não tá colaborando, tem meia hora que travou ???????? eu tambeeeem
— Júlia Drumond (@juliapdrumond) July 31, 2016
— Juan Corsa (@JuancitoCorsa) July 31, 2016