Washington Post Expands Use of AI After Losing $77 Million in Last Year

“The way I see us operate is we have A.I. everywhere. We have A.I. in our newsroom; we have A.I. with our consumers; we have A.I. in the business,” its chief technology officer tells staff

Washington Post sign outside its headquarters.
Getty Images
Getting your Trinity Audio player ready…

The Washington Post announced Wednesday that it registered a $77 million loss in the last year, according to publisher and chief executive Will Lewis.

“To speak candidly,” Lewis told staffers gathered at the paper’s headquarters, “we are in a hole, and we have been for some time.”

Lewis, who joined the company in January, revealed that the audience highs the Post enjoyed in 2020 had dropped 50% in the years since. The CEO then announced a number of plans to help reinvigorate the business, including informing staffers that they would be implementing artificial intelligence more aggressively.

“I totally get that there is a huge fear of A.I. everywhere,” Vineet Khosla, the Post’s chief technology officer, said. “But I want us to go beyond the fear. The way I see us operate is we have A.I. everywhere. We have A.I. in our newsroom; we have A.I. with our consumers; we have A.I. in the business… Start thinking of it as a copilot.”

Plans have already rolled out to have A.I. voices read certain newsletters to readers, but expansions are planned into more parts of the newsroom — like article takeaways generated by A.I. but edited by the outlet’s journalists.

They also plan to incorporate a new tiered subscription model with additions like “Post Pro” and “Post Plus,” aimed at professional and diehard readers respectively, and a pay-per-story method for readers who may just be interested in a single article.

“We think that we’ve been a one-size-fits-all organization for too long, so we’re excited to create a new set of consumer and professional products that better meets the needs of our multi-faceted audiences,” chief growth officer Karl Wells said.

“I really hope at some point in the future, when you look back on this day, it’s actually quite a significant day in the history of our company,” Lewis said.

Please wait while we verify your access…

Comments