How Amazon Uses AI to Automate Work at Its Corporate Headquarters | PRO Insight

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Nearly all companies will soon have workplace artificial intelligence on par with the tech giants

amazon ai dall-e
Like Amazon, AI can transform companies in the next several years. (Dall-e)

Humans are predictable, Amazon knows it well. “Pick a ZIP code, and Amazon can pretty much tell you what people wear, buy and do in that ZIP code,” said Neil Ackerman, an ex–Amazon general manager. “Go from house to house. They wear the same clothes, they eat the same food, they decorate the same, they buy the same stuff. It could be different colors, but they’re mostly predictable.”

With 25 years of data at its disposal, Amazon knows what we want, when we want it and it’s likely already sent the next thing you’re going to order to a fulfillment center near you.

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